FAQ | Frequently Asked Questions

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Q: How do I prepare for a planned power outage?
A: Here is a guide.

Guidelines for Planned Power Outage

It is important that all campus departments widely disseminate communications regarding planned power outages internally so that everyone has the opportunity to best prepare. Building coordinators in the facilities affected by each event will be sent a reminder notice in advance of each planned power interruption via email. Your assistance in this process is greatly appreciated. Loss of power, no matter how brief, can disrupt essential activities. Facilities O&M is ready to advise on how best to mitigate the impact of these electrical outages, please see the guidelines listed below: If you have additional questions or concerns, please do not hesitate to call 752-1655 for more information.
Thank you.

Before an Outage

  • Shut off sensitive electronic equipment such as computers and fax machines.
  • Secure any scientific experiments or processes that would be adversely affected by a power interruption.
  • Install uninterruptible power supplies and/or surge protectors for equipment sensitive to power outages or surges.
  • Leave one light fixture on so you know when power is restored.
  • Turn off any heat-producing electric equipment such as space heaters, ovens, and coffee pots.
  • Stay out of elevators - use the stairs instead.

During an Outage

  • Do not call 9-1-1 or campus Fire or Police to ask about the power outage.
  • If however, the phones line are down during the outage and you have a life threatening emergency and need to call Fire or Police via a cell phone, please don't use 9-1-1, use instead 530-752-1236.
  • Only call Facilities O&M at 752-1655 in the event that the outage lasts much longer than scheduled and you haven't received any updates.
  • Use caution when driving. If traffic signals are out, treat them as a stop sign - come to a complete stop at every intersection and look before you proceed. Let the person on the right have the right-of-way.
  • In the event the outage lasts longer than anticipated, keep refrigerator and freezer doors closed to prevent damage to contents. Generally, contents in freezers will stay frozen for 6-8 hours, and contents in refrigerators are good for about four hours without power.
  • If the outage occurred before you prepared for it, turn off major electric appliances that were on when the power went off. This will help to prevent power surges when electricity is restored.

After an Outage

  • Wait a few minutes before turning on major electric equipment and appliances. This will help eliminate problems that could occur if there is a sharp increase in demand immediately after power is restored.
  • If you think that electric power has been restored to your area but your facility is still without power, call Facilities O&M Customer Service at 752-1655 for information.