FAQ | Frequently Asked Questions

brought to you by your friendly
UC Davis Geology Department Computing Support Team

Q: What happened to the geology e-mail server?
A: On Apr 1, 2009, at 5:58 AM, Paul Waterstraat wrote:

Greetings,

In order to serve you better, provide higher availability (24 x 7 x 363) and access to your e-mail, focus shrinking geology IT staff resources on areas where greater efficiency can be pursued, and to eliminate duplication of activities provided by other campus units, the geology department will decommission its e-mail services [1] on Wednesday, July 1, 2009.

There is no need to rush into the steps outlined below. We understand how important your e-mail is to you and don't want any mistakes to happen during the transition that may result in losing some or all of your existing e-mail. We have 3 months in which to complete the transition.

The purpose of this message is to give you a preview of what the change will entail.

There are 2 scenarios under which you might be using the geology e-mail servers.

  1. you use both campus and geology e-mail. If this is the case, you only need to contact me and I will set the forwarding so that messages addressed your geology account will be redirected to your campus e-mail account. (This is a temporary forwarding service. I cannot guarantee that the geology e-mail servers will be available to provide forwarding service for your geology e-mail address beyond Thursday, October 1st, 2009.)
  2. you currently have your campus e-mail redirected to your geology e-mail account. In this case there are two steps you need to take in order to avoid an e-mail routing loop.

One, you need to visit https://computingaccounts.ucdavis.edu/ to change the redirection of your e-mail address. You will need to select "Deliver to campus account."

Two, you will need to configure your e-mail program to access your campus e-mail account.

In the next few weeks we will be posting articles on the geology "Frequently Asked Questions" page: http://faq.geology.ucdavis.edu about how to configure your mail program to access your campus e-mail account.

In addition we will post articles on how to move any existing mail boxes you may have on the geology e-mail server to alternate servers.

If there is sufficient interest we can present a mini workshop at a Friday Brown Bag later this quarter on transitioning your e-mail.

After your campus e-mail account is set up and running, contact me and I will set the forwarding so that messages addressed to your geology account will be redirected to your campus e-mail account. (This is a temporary forwarding service. Beginning Thursday, October 1st, 2009 it is likely the geology e-mail servers will no longer provide forwarding service for your geology e-mail address.)

If you haven't done so already, you may also want to use this opportunity to set up an alternate e-mail account, such as Gmail, for use with your personal or other e-mail needs. We can help you configure that too.

In the mean time, you might want to start rummaging around for those subscription-information messages for any external list-serves and mailing lists that you may be subscribed to, so that you are prepared to unsubscribe your geology e-mail address and re-subscribe using your campus e-mail address.

Thank you for your attention,

[1] Footnote -- Geology has operated a departmental e-mail server for 25 years, since before the construction of the NSFNET in 1985, which eventually morphed into the modern Internet.

-- Paul

Policy Accountability, Compliance & Enforcement
"Keeping PACE with change."

----------

UC Davis will never ask you to confirm or verify your computing account by providing your password via telephone or email. Requests that ask you to reply to an email or visit a non-campus affiliated Web site to confirm or verify your account by providing your password are called phishing scams. DO NOT RESPOND TO THESE REQUESTS even if they appear to come from an email address ending with "ucdavis.edu".