- Q: How do I check my e-mail quota?
A: There are a couple of ways to check your e-mail quota.
Checking Your Campus E-Mail Quota using Campus Servers
If you use the UC Davis campus e-mail servers, you can check your e-mail quota using the campus e-mail Disk-Space Quota tool.
To use the tool, navigate to http://email.ucdavis.edu and enter your campus LoginID into the Disk-Space Quota tool and click Check Quata!
As you can see this account is using over 91% of its available e-mail disk quota.
Checking Your E-Mail Quota Using The Apple Mail Program
Another way one may check his or her e-mail quota is by using your e-mail program. For example, the Mac OS X Mail program has a "Get Account Info" command available from the gear icon at the bottom of the message viewer window.
Click the gear icon and select Get Account Info from the pop-up menu that appears.
Account Info will work for a short while as it calculates the size of your mail folders.
When it finishes you should see something like this:
Once you meet or exceed 90% of your e-mail disk quota, the e-mail server should send a warning to your mail program.
In the Mac OS X Mail program this takes the form of an alert button next to the unread mail count in your mailbox window.
Other e-mail programs may alert you to this information in other ways.
In Mail the alert button looks like a small triangle containing an exclamation mark next to the mailbox name.
Click on the alert button and a sheet drops down to explain the alert:
- Q: Is there a way to recover the e-mail messages I lost when my quota was exceeded?
- A: Unfortunately, I don't believe there is.
As the messages were bounced back to the sender because there was no room to store them, there is no place from which to recover the messages, except from the original sender.
If you find your current quota to restrictive, you can request an increase in your e-mail quota.
- Q: How do request request an increase in my e-mail quota?
- A: Contact campus IT Express at 530-754-HELP (530-754-4357), or firstname.lastname@example.org to request an increase in your e-mail quota.
You should be able to have your e-mail quota boosted to 2 GB (2,097,152 kilobytes) without a problem.