FAQ | Frequently Asked Questions

brought to you by your friendly
UC Davis Geology Department Computing Support Team

Q: How do I know if I have updated to the new version of Sophos Anti-Virus for Mac for my university-owned computer, which will continue working after November 30, 2011 January, 30, 2012?
A: The new version of Sophos Anti-Virus for Mac became available on August 1st, 2011. If you have downloaded and installed Sophos Anti-Virus for Mac since August 1st, 2011, then you probably have the new version.

If your copy is older than this then you need to download and install a new version, see below.

If you are not sure, here’s how you can check:

    In Sophos Preferences → AutoUpdate, the Username should start “em2…”, the old version starts “em0…” or “em1…”

Here is the link to step-by-step instructions for verifying your Sophos Anti-Virus credentials:

    http://xbase.ucdavis.edu/itexpress/?f=art&art=2185

Background

Davis campus changes free anti-virus software options

08/01/2011

UC Davis is changing the way it provides anti-virus (AV) software to faculty, students and staff on the Davis campus.

Specifically:

  • The existing five-year contract that allows UC Davis affiliates to use Sophos AV on work and home computers, at no cost to them, will expire on Nov. 30, 2011 January 30, 2012. All faculty, students, staff and emeriti using the software must remove it from their computers by then.
  • As a replacement, the campus has bought and will provide AV for work computers used by faculty and staff. For all home and student computers, the campus recommends installing free software available from Sophos or Microsoft.

An FAQ for Campus Anti-Virus Software offers more information, including program details, links, and a chart that shows all the options. The changes do not apply to the Sacramento campus, which has a separate anti-virus contract.

The new approach saves UC Davis money and takes advantage of additional good, free anti-virus products that have emerged since the campus signed the existing contract with Sophos in 2006.

UC Davis requires each computer that connects to the campus network to be protected by anti-virus software, to help block damage caused by viruses, worms, and other electronic intrusions.

Find more information and links at the campus software licensing website. Please direct any questions or comments to the Software Licensing Coordination unit at software@ucdavis.edu.